The summary - tl;dr

(M)y(T)race(r)oute - My Traceroute otherwise known as MTR basically combines traceroute and ping for an accurate reading of a network's health. This tool is extremely useful because you can measure where your packets are going before reaching the server. Packets travel between multiple datacenters (PoP) in many cases to reach their destination, sometimes these PoPs can be unstable causing packet loss on the way to the destination server. With an MTR reading we can accurately gauge where the packets went missing.

WinMTR is a third party software used for taking super easy MTR readings, like the name implies it's for Windows.
You can find the download for WinMTR Here: https://sourceforge.net/projects/winmtr/files/latest/download

How to use WinMTR

This section will go over the extremely easy process of using WinMTR to monitor your network health.

Getting Started
Visit https://sourceforge.net/projects/winmtr/files/latest/download
Simply Right Click on the .zip file and then click Extract All...
Click the Extract button
Open to the WinMTR_x64 folder
Open WinMTR.exe

It's that simple! Now all you simply need to do is put your server ip (without the port) in the Host: box then click Start
If that's a bit confusing continue to read below for a more detail explanation. We'll be using a Physgun Game Server as an example

How to easily use WinMTR (using a Physgun Game Server)
Visit https://gamecp.physgun.com and navigate to the server you wish to monitor
On the side panel click on the IP Address for your server, this will copy the IP to your clipboard

Paste the IP Address into the Host: input on WinMTR (Remove the port and the colon (e.g. 45.62.160.69 :27082 should look like 45.62.160.69))

Let this run, while the issue is happening, give it about a minute or until the issue stops then click Stop
Once it has stopped you'll see a bunch of information, we explain this more in depth below but if you don't care about how it works then continue on!
Click Copy Text to clipboard
Paste the text into your ticket and send it to us, we'll take care of the rest!

Updated on: 01/04/2024